Pregunte: las bibliotecas responden. Servicio de reterencia virtual de las bibliotecas públicas españolas.

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  • Additional Information
    • Alternate Title:
      Pregunte: las bibliotecas responden (Ask a librarian). Virtual reference services in Spain's public libraries.
    • Subject Terms:
      SPAIN
    • Abstract:
      Review and development of the Spanish virtual reference service Pregunte: las bibliotecas responden (Ask a librarian). Description of main characteristics, workflows and statistical analysis. Description of the recently established chat service. [ABSTRACT FROM AUTHOR]
    • Abstract:
      Repaso de la evolución histórica del servicio de referencia virtual Pregunte: las bibliotecas responden desde su puesta en marcha hasta la actualidad. Se describen sus principales características y funcionamiento y se presenta la evolución del servicio mediante un análisis estadístico. Asimismo se muestra el nuevo servicio de chat que permite al ciudadano consultar directamente al bibliotecario y obtener la información de manera inmediata. [ABSTRACT FROM AUTHOR]
    • Abstract:
      Copyright of El Profesional de la Información is the property of EPI SCP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)