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UniFirst CEO puts 'Boss' lessons to use.
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- Abstract:
The article discusses various initiatives taken up by Ronald Croatti, Chief Executive Officer (CEO) of UniFirst, in his firm. Croatti believes that executives should be more informed by doing various tasks prior to developing or refining job requirements, policies and new service offerings. He has also instructed his engineering department to work directly with floor-level workers. He was also featured on the CBS reality TV series Undercover Boss
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