Conversational Cliffhangers: Revealing loaded information on your way out the figurative door is typically a tactic to avoid conflict. Unfortunately, it often exacerbates it.

The article provides insights for psychotherapists on handling and discussing doorknob comments or consequential information given by the client before the end of the therapy session. Topics discussed include the role of an inability to manage conflict and to resolve it in real-world doorknob comments, influence of defensiveness or anxiety and unproductive ways of handling interpersonal problems in doorknob delivery, and benefit of using the flexible-adaptive approach to such situation.