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HRM practices and innovative work behavior within the hotel industry in Pakistan: Harmonious passion as a mediator.
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- Author(s): Jan, Ghulam1,2 (AUTHOR); Zainal, Siti Rohaida Mohamed1 (AUTHOR); Lee, Michelle Chin Chin3 (AUTHOR)
- Source:
Journal of Human Resources in Hospitality & Tourism. Oct-Dec 2021, Vol. 20 Issue 4, p512-541. 30p.- Subject Terms:
- Source:
- Additional Information
- Subject Terms:
- Abstract: Innovative work behavior (IWB) forms an essential basis for obtaining competitive advantage and long-term success for organizations. Empirical research on this behavior has received limited attention in hospitality context. This study tests a conceptual model that examines how IWB can be transpired through the different aspects of HRM practices (i.e., service training, servicing empowerment, participation in decision making) via harmonious passion. Two hundred and twenty full-time employees who worked in the four- and five-star hotels in Pakistan participated in the study. The findings reported significant mediating effect of harmonious passion between the three aspects of HRM practices and IWB. [ABSTRACT FROM AUTHOR]
- Abstract: Copyright of Journal of Human Resources in Hospitality & Tourism is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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