Hidden costs.

PITTSBURGH (Pa.); PENNSYLVANIA

An interview with Aon Risk Services Inc. senior vice president and Health and Benefits Practice chief operating officer (COO) Candice P. Mill in Pittsburgh, Pennsylvania is presented. Mill claims that employers conduct dependent eligibility audits because they reduces cost. She outlines that factors that contribute to ineligible dependents such as poor communication of eligibility requirements. She adds that in order to conduct an audit, employers must obtain an executive management buy-in.