MISSION BY DESIGN.

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  • Author(s): Peet, Lisa
  • Source:
    Library Journal. Jul2019, Vol. 144 Issue 6, p30-34. 5p. 10 Color Photographs.
  • Additional Information
    • Subject Terms:
      LIBRARY conferences; LIBRARY design & construction; HUGGINS, Melanie; DESIGN services; LIBRARIES
    • Subject Terms:
      COLUMBIA (S.C.)
    • Abstract:
      The article discusses the 2019 Design Institute in Columbia, South Carolina on May 3, hosted by Richland Library which showed how a vibrant system can recreate its mission through design. Highlights include a narrative offered by Executive Director Melanie Huggins of how she brought about transformation at Richland, the use of human-centered design practices by Huggins and designer Patrick Quattlebaum to conceptualize customer experiences with the library, and a panel discussion on renovation.