Public Libraries Respond to the COVID-19 Pandemic, Creating a New Service Model.

PUBLIC library associations; COMMUNITIES; INTERNET; LIBRARIANS; ONLINE information services; PUBLIC libraries; SOCIAL participation; VIRTUAL reality; INFORMATION resources; ELECTRONIC publications; OCCUPATIONAL roles; LIBRARY public services; ACCESS to information; SOCIAL media; COVID-19 pandemic

The author reflects on the strategies by public libraries in the U.S. to respond to the COVID-19 pandemic, particularly the creation of a new service model. Topics include the move by librarians to promote electronic books (ebook) and essential platforms when libraries closed due to the pandemic, the use of online platforms like Zoom and Discord to boost community engagement, and the increase in electronic resource usage during the shutdown.