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Periodical

‘No’ means ‘No’: Choose your words carefully when talking to clients.

Authors : King, Ruth

Subjects: *HEATING & ventilation industry; *INDUSTRIAL technicians; *HEATING & ventilation industry personnel

Source: Reeves Journal: Plumbing, Heating, Cooling. Aug2017, Vol. 97 Issue 8, p10-10. 1p.

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Periodical

Play With the Cards You Are Dealt: You can't control everything, but you can control your attitude and how you react.

Authors : HILLER, JIMMY¹

Subjects: *HEATING & ventilation industry; *MARKETING; *ATTITUDE (Psychology)

Source: Air Conditioning, Heating & Refrigeration News. 4/23/2018, Vol. 263 Issue 17, p20-20. 2/3p.

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Periodical

Move Toward the Light: Consumers embrace lighter, sugar-reduced products-across every category.

Authors : Williams, Lu Ann¹

Subjects: *CONSUMER preferences; *FOOD industry; *BEVERAGE industry

Source: Prepared Foods. Feb2018, Vol. 187 Issue 2, p17-23. 5p.

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Periodical

2016 WESTERN TRENDS Survey.

Authors : Sweet, Jack

Subjects: *BUSINESS conditions; *PLUMBING industry; *HEATING & ventilation industryUNITED States

Source: Reeves Journal: Plumbing, Heating, Cooling. Jan2017, Vol. 97 Issue 1, p34-35. 2p.

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Periodical

Taking the 'Trouble' Out of Troubleshooting.

Authors : MARCHESE, JOE¹

Subjects: *ATTITUDE (Psychology); *ELECTRONIC technicians; *REFRIGERATION maintenance & repair

Source: Air Conditioning, Heating & Refrigeration News. 4/3/2017, Vol. 260 Issue 14, p18-18. 1/2p.

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Periodical

REACHING MILLENNIALS.

Authors : DEL BUONO, AMANDA

Subjects: *INTERNET advertising; *TELEMARKETING; *MILLENNIALS

Source: Beverage Industry. Apr2017, Vol. 108 Issue 4, p88-88. 1/3p. 1 Color Photograph.

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Periodical

Consumer Influence on the Menu.

Authors : Janssen, Sarah¹

Subjects: *RESTAURANT menus; *MEALS; *CONSUMER preferencesTECHNOMIC Inc.

Source: Prepared Foods. Aug2016, Vol. 185 Issue 8, p37-45. 6p.

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Periodical

ADDRESSING DEMOGRAPHIC AND MARKET SHIFTS WITH ADDITIVES.

Authors : Conley, Tara¹; Polaski, Tom²

Subjects: *MILLENNIALS; *AESTHETICS; *COATINGS industry

Source: Paint & Coatings Industry. Sep2016, Vol. 32 Issue 9, p45-48. 3p.

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Periodical

CLOSING THE GENERATION GAP.

Authors : Heath, Sheila¹

Subjects: *OLDER consumers; *MILLENNIAL consumers; *CONSUMER attitudes

Source: Brand Packaging. Sep2016, Vol. 20 Issue 8, p60-61. 2p.

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Periodical

Evaluating HVAC's Most Desirable System Features.

Authors : TURPIN, JOANNA R.

Subjects: *CONSUMER preferences; *HOUSEHOLD surveys; *HEATING & ventilation industry equipmentUNITED StatesEMERSON Climate Technologies Inc.

Source: Air Conditioning, Heating & Refrigeration News. 2/1/2016, Vol. 257 Issue 5, p1-16. 2p.

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