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Global Business Etiquette : A Guide to International Communication and Customs

• Authors : Martin, Jeanette S.; Chaney, Lillian H.

Subjects: Business etiquette; Intercultural communication; Business communicationBUSINESS & ECONOMICS / Business Etiquette

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The essential guide to business etiquette

• Authors : Chaney, Lillian H.

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The Importance of Subtextual Impression Management and Business Faculty.

• Authors : Chaney, Lillian H.; Lyden, Julie A.

Subjects: Business Administration Education; College Faculty; Higher Education

• Source: Business Education Forum. Oct 1998 53(1):28-31.4

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Problems of Corporate Training and Development Personnel.

• Authors : Davis, Barbara D.; Chaney, Lillian H.

Subjects: Adult Education; Corporate Education; Human Resources

• Source: Office Systems Research Journal. Spr 1993 11(3):26-33.8

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Intercultural Awareness of Business Communication Students.

• Authors : Chaney, Lillian H.; Martin, Jeannette S.

Subjects: Business Communication; College Students; Cultural Awareness

• Source: Journal of Language for International Business. Sum 1993 5(1):1-13.13

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Presenter behaviors: actions often speak louder than words.

• Authors : Chaney, Lillian H.; Green, Catherine G.

• Source: American Salesman. 2006, Vol. 51, Issue 4, pages. 6

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Do Experts and Students Agree on the Importance of Verbal and Nonverbal Communication Skills for Business Success?

• Authors : Bradshaw, Martha E.; Chaney, Lillian H.

Subjects: Business Communication; Employer Attitudes; Nonverbal Communication

• Source: Delta Pi Epsilon Journal. Sum 1992 34(3):99-113.15

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Determination of Content for a Collegiate Course in Intercultural Business Communication by Three Delphi Panels.

• Authors : Martin, Jeanette S.; Chaney, Lillian H.

Subjects: Business Communication; Communication Problems; Course Content

• Source: Journal of Business Communication. 1992 29(3):267-283.17

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Effective presentations.

• Authors : Chaney, Lillian H.; Green, Catherine G.

• Source: American Salesman. 2004, Vol. 49, Issue 6, pages. 6

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Education Full Text (H.W. Wilson)

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