Full time position for an energetic, team-oriented individual with customer service experience. Perform a variety of library functions under professional supervision. Assist with training staff and the general public in the use of technology, including software, online tools and mobile devices, during classes, programs and public computer sessions. Assistance may be provided in person, by phone or by email. Duties include developing training materials for in-person and virtual programs, conducting in-person classes and recording virtual programs for staff and the public, and maintaining monthly registration sheets and statistics for the department. Must be flexible to assume additional responsibilities as needed to maintain branch operations, including assisting at other departments’ service desks and providing roving customer service. Other duties as assigned.

REQUIREMENTS: Bachelor’s degree and four (4) years of public library or related experience, preferably with a background in teaching and the use of computer applications. ALA-accredited Master of Library Science degree welcome. Must be extremely knowledgeable of Windows and Microsoft Office, especially Word, Excel and PowerPoint, comfortable with emerging technologies, and possess the ability to teach others, including patrons of different ages. Must have the capacity to exercise initiative, good judgment and accuracy. Must use tact, courtesy and good judgment when communicating with co-workers and the public. Must be able to work a flexible schedule including evenings and weekends. Must have the stamina for periods of walking, standing, reaching, stooping, bending, kneeling and sitting. Ability to shelve library materials as needed. Must be able to lift library materials including books, AV equipment, program materials and maneuver loaded book carts weighing approximately fifty (50) to one hundred (100) pounds. Prior library experience helpful but not necessary. Bilingual – English/Spanish a plus.

Hiring Salary Range: $34,694.40 - $39,104.00 annually depending on qualifications.

Closing date: Open until position is filled.

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For internal purposes only – Library Generalist 5