The Long View.

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  • Author(s): LONG, ROB
  • Source:
    National Review. 12/20/2021, Vol. 73 Issue 23, p39-39. 1p.
  • Additional Information
    • Subject Terms:
      CUSTOMER relations; SUBSCRIPTION services; SELLING; CUSTOMER services; AMAZON.COM Inc.
    • Abstract:
      The article presents a conversation between a customer and Amazon Prime subscription representative about the customer's request to cancel his/her subscription. Also cited are the representative's efforts to convince the customer not to cancel the subscription and offer alternative products as possible options, and the company's programs like a commitment to health and safety.