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9 Secrets to Getting Great Customer Service.

• Authors : BRAVERMAN, BETH (AUTHOR)

Subjects: BEST Buy Co. Inc.; CUSTOMER services; CUSTOMER retention

• Source: Consumer Reports. Nov/Dec2023, Vol. 88 Issue 10, p44-49. 6p. 4 Cartoon or Caricatures.

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FORM: Tip Credit Notice Form.

Subjects: *EMPLOYEE attitudes; *MINIMUM wage; *FEDERAL laws

• Source: Create Your Own Employee Handbook (2023). Jan2024, p1-2. 2p.

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FORM: Trade Secrets and Conflicts of Interest.

Subjects: *TRADE secrets; *EMPLOYMENT; *CONFLICT of interests

• Source: Create Your Own Employee Handbook (2023). Jan2024, p1-2. 2p.

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CHAPTER 11: Performance.

• Authors : Clements, Sachi

Subjects: *JOB performance; *EMPLOYEE attitudes; *CUSTOMER services

• Source: Create Your Own Employee Handbook (2023). Jan2024, p207-209. 3p.

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THE LEGACY OF INNOVATION: Giants in the supply chain paved the way for modern solutions.

• Authors : Dombroski, Stephen¹

Subjects: *SUPPLY chain management; *INVENTORY control; *INDUSTRIAL efficiencyWAL-Mart Stores Inc. 051957769 WAL-Mart Stores Inc. WAL-Mart Stores Inc. 051957769 051957769 WAL-Mart Stores Inc. 051957769 WMT

• Source: Inside Logistics. Apr2024, Vol. 69, p12-15. 4p.

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Point: Businesses and Families Alike Benefit from Fewer Child Labor Restrictions.

• Authors : Dorau, Bethany Groff

Subjects: CHILD labor; TEENAGERS; TIME management

• Source: Points of View: Child Labor. 4/19/2024, p1-1. 3p.

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A CONCRETE CUSTOMER SERVICE SOLUTION.

• Authors : Russell-Horne, Fiona

Subjects: *CUSTOMER services; CONCRETE; TOUCH screen interfaces

• Source: Builders Merchants Journal. Apr2024, p38-39. 2p.

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5 ways to eliminate incivility in your workplace.

Subjects: *WORKPLACE incivility; *PROBLEM solving; *OFFENSIVE behavior

• Source: Leadership Briefings. Feb2024, Vol. 39 Issue 2, p14-15. 2p.

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WHY THE C-SUITE SHOULD PAY MORE ATTENTION TO INVENTORY STRATEGY.

• Authors : Bardell, Matthew

Subjects: *SUPPLY chain management; *COVID-19 pandemic; *ELECTRICITY

• Source: Inside Logistics. Dec2023, Vol. 68 Issue 6, p24-25. 2p.

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An end to virtue signalling? Don't bank on it.

• Authors : BARRETT, MICHAEL

Subjects: *BANKING industry; *CUSTOMER services; *PROFIT motive

• Source: IPA Review. Spring2023, Vol. 75 Issue 3, p74-75. 2p.

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