Subjects: EMOTIONAL labor; SERVICE industries management; JOB satisfaction
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Subjects: SOCIOLOGY of work; MANAGEMENT & psychology; WORK environment & psychology
Subjects: TASK analysis; OCCUPATIONS; PSYCHOLOGY
Subjects: PSYCHOLOGY; DOWNSIZING in America: Reality, Causes & Consequences (Book); UNDERSTANDING Emotion at Work (Book)
Subjects: BOOKS; PSYCHOLOGY; PERSONNEL management
Subjects: MANAGING Without Traditional Methods: International Innovations in Human Resource Management (Book); WORKING Sober: The Transformation of an Occupational Drinking Culture (Book); CONFLICT, Cooperation & Justice: Essays Inspired by the Work of Morton Deutsch (Book)