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I'd better say something! How empathy shapes bystander psychological reactance and intervention to online trolling of service organizations.

• Authors : Mulcahy, Rory Francis; Riedel, Aimee; Keating, Byron W.

Subjects: PSYCHOTHERAPY; PSYCHOLOGICAL reactance; ONLINE trolling

• Source: Journal of Service Management; 2023, Vol. 34 Issue 5, p1064-1087, 24p

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Education Full Text (H.W. Wilson)

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Understanding a shifting methodology.

• Authors : Whalen, Elizabeth A.

Subjects: INTERNET & society; ETHNOLOGY; TOURISM

• Source: International Journal of Contemporary Hospitality Management; 2018, Vol. 30 Issue 11, p3423-3441, 19p

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Generation Z and Millennial esports gamers' perceived toxicity risk and game brand loyalty: moderated mediation effects of brand identification, self-efficacy, and support from game brand.

• Authors : Chang, Kun; Lee, Hyun-Woo; Bennett, Gregg

Subjects: PERCEIVED quality; BRAND identification; BRAND loyalty

• Source: Young Consumers; 2024, Vol. 25 Issue 1, p28-44, 17p

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Understanding the psychology of workplace bullies: the impact of Dark Tetrad and how to mitigate it.

• Authors : Khan, Hira Salah ud din; Cristofaro, Matteo; Chughtai, Muhammad Salman

Subjects: BULLYING in the workplace; PERSONALITY; TRUSTPAKISTAN

• Source: Management Research Review; 2023, Vol. 46 Issue 12, p1748-1768, 21p

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The dark side of digitalization and social media platform governance: a citizen engagement study.

• Authors : McCarthy, Stephen; Rowan, Wendy; Mahony, Carolanne

Subjects: SOCIAL media; DIGITAL technology; DATA privacy

• Source: Internet Research; 2023, Vol. 33 Issue 6, p2172-2204, 33p

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iScotland: building a unified model of activism in multi-platform communication environments from traditional PR theory.

• Authors : Diers-Lawson, Audra

Subjects: ACTIVISM; SOCIAL advocacy; AUTONOMY & independence movements

• Source: Corporate Communications: An International Journal; 2023, Vol. 28 Issue 4, p599-617, 19p

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Reframing online brand community management: consumer conflicts, their consequences and moderation.

• Authors : Dineva, Denitsa; Daunt, Kate L.

Subjects: CUSTOMER relations; BRAND communities; CONFLICT management

• Source: European Journal of Marketing; 2023, Vol. 57 Issue 10, p2653-2682, 30p

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Combatting the financing of hate groups.

• Authors : Eggers, Austin; Hobbs, Jeffrey

Subjects: WHITE supremacy; HATE groups; CRYPTOCURRENCIES

• Source: Journal of Money Laundering Control; 2023, Vol. 26 Issue 1, p14-23, 10p

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Marketing #neurodiversity for well-being.

• Authors : Go Jefferies, Josephine; Ahmed, Wasim

Subjects: WELL-being; NEURODIVERSITY; NEUROMARKETING

• Source: Journal of Consumer Marketing; 2022, Vol. 39 Issue 6, p632-648, 17p

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